Privacy Policy
1. Who We Are
RedStart Auto Spa ("RedStart," "we," "us," or "our") operates a full-service car wash located at 514 East King Rd., Malvern, PA 19355. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, or use our services.
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information — name, mobile phone number, and email address when you submit a form (free wash claim, contact, fundraising application, or job application).
- Vehicle information — such as license plate number, when required to redeem a wash or manage a membership.
- Communications — messages you send us through our contact form.
We also automatically collect certain technical data when you visit our website, including IP address, browser type, pages visited, and referring URLs, through cookies and analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Send your free wash redemption code via text message to the mobile number you provided.
- Manage your Wash Club membership and process billing.
- Respond to inquiries submitted through our contact form.
- Process fundraising and job applications.
- Send promotional messages and offers (you may opt out at any time).
- Improve our website and services through analytics.
- Comply with legal obligations.
4. Text Messaging
By providing your mobile number and submitting a form on our site, you consent to receive text messages from RedStart Auto Spa, including your wash redemption code and occasional promotional messages. Message and data rates may apply. You can opt out at any time by replying STOP to any message we send.
5. Third-Party Services
We use the following third-party services that may receive your information:
- Paperform — our form provider, which collects and stores form submissions on our behalf. View Paperform's privacy policy at paperform.co.
- Google Tag Manager & Google Analytics — used to understand how visitors interact with our website. Google may collect usage data in accordance with their privacy policy.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
6. Cookies
Our website uses cookies and similar tracking technologies to enhance your experience and gather analytics data. You can control cookie settings through your browser. Disabling cookies may affect certain functionality on our site.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time by contacting us.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications. To exercise any of these rights, please contact us using the information below.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last updated" date. Continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- RedStart Auto Spa
- 514 East King Rd., Malvern, PA 19355
- Contact us via our website